This Privacy Policy explains what information Omnicatcher collects, how we use it, and the choices you have. By using our website and services, you agree to this policy.
Omnicatcher LLC ("Omnicatcher LLC", "Omnicatcher", "we", "us", or "our") is a New Mexico limited liability company that operates the Omnicatcher platform and website, located at 1209 Mountain Rd Pl NE, Ste R, Albuquerque, NM 87110, USA. For any privacy question, contact [email protected] or +1 (505) 528-3800.
Our service uses automated AI systems to answer calls, understand requests, and generate responses. Calls handled by the service may be recorded and transcribed so we can deliver the service, keep accurate records, and improve quality. Where the law requires notice or consent for recording, our clients are responsible for making sure the required notice is given to their callers.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services. Phone numbers and consent collected for messaging are used only to deliver the messaging service you or our clients have set up.
Where SMS is enabled, message frequency varies. Message and data rates may apply. You can reply STOP to opt out or HELP for assistance at any time. Full messaging terms are in our Terms and Conditions.
We do not sell your personal information. We share it only in these limited cases:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services. We do not share or sell mobile opt-in data, consent, or related personal information with any third parties for their own marketing.
We use cookies and similar technologies to run the site, remember preferences, and understand usage. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
We keep information for as long as needed to provide the service, meet legal and accounting obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to delete or anonymize it.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
Our site may link to third party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Our services are intended for businesses and are not directed to children under 18. We do not knowingly collect personal information from children.
We are based in the United States and process data there. If you access the service from outside the United States, you understand your information may be transferred to and processed in the United States.
We may update this Privacy Policy from time to time. We will update the "Last updated" date above and, where appropriate, provide additional notice.
For privacy questions or requests, contact [email protected], call +1 (505) 528-3800, or write to Omnicatcher LLC, 1209 Mountain Rd Pl NE, Ste R, Albuquerque, NM 87110, USA.